Live Stream Link

Live Sale Experience & Purchase Etiquette

Thank you for joining our live showcase — an intimate, real‑time encounter with the crystals themselves.  To preserve the elegance and efficiency of this experience, we kindly ask that you review the following guidelines:

Confirming Your Selection

Once you choose a piece during the live event, please confirm the final order amount with your host before completing payment. This ensures clarity and accuracy for both sides.

Payment During the Live Session

To honor fairness and flow, all purchases must be completed within the same live session. Orders left unpaid after the stream concludes will be automatically released back into our collection for others to claim.

Final Sale Policy

Every order enters our same‑day packing and fulfillment process immediately. Because each piece is unique and our team mobilizes quickly to prepare your shipment, all sales are final and cancellations cannot be accommodated. We appreciate your understanding of the craftsmanship and coordination behind each order.

Dedicated Customer Care

For any post‑purchase questions — including logistics, delivery concerns, or damaged items — our support team is ready to assist at: elowillcrystals@gmail.com 

To maintain the rhythm of the live experience, customer service inquiries are handled exclusively through email, not during the broadcast.